1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).
2. How We Use Cookies
ImproveU LLC (www.improveu.net) uses cookies and similar technologies for several purposes, including to ensure our website functions properly, to improve your experience, and to understand how visitors interact with our site.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are typically set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| csrf_token | Security token to prevent cross-site request forgery | Session |
Preference Cookies
These cookies allow the website to remember choices you make (such as your preferred language or the region you are in) and provide enhanced, personalized features.
| Cookie | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers display preferences | 1 year |
| form_data | Temporarily saves form input to prevent data loss | Session |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Google Analytics 4 — maintains session state | 2 years |
| _gid | Google Analytics — distinguishes users | 24 hours |
| _gat | Google Analytics — throttles request rate | 1 minute |
Note: Analytics cookies are only active if Google Analytics is implemented on the website.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party cookies on our site may include:
| Service | Purpose | Duration |
|---|---|---|
| Google Fonts | Delivers web fonts (Archivo, Instrument Serif, JetBrains Mono) | Varies |
| SmartCredit | Credit monitoring sign-up integration | Varies |
| Calendly / Booking Widget | Appointment scheduling functionality | Varies |
| Payment Processor | Secure payment processing and fraud prevention | Varies |
4. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide instructions for common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Opt-Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Impact of Disabling Cookies
Please note that if you disable or reject cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are required for the website to operate. Disabling other cookies may affect:
- Your ability to stay logged in to the client portal
- Form functionality and saved preferences
- The overall user experience of the website
5. Cookie Retention Periods
Cookie retention periods vary by type:
- Session Cookies: Deleted when you close your browser
- Preference Cookies: Retained for up to 1 year
- Analytics Cookies: Retained for up to 2 years
- Third-Party Cookies: Retention periods are determined by the respective third-party providers
6. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies such as:
- Local Storage: Used to store preferences and improve performance
- Pixel Tags/Web Beacons: Small transparent images that may be used in emails to track whether messages have been opened
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies. The "Last Updated" date at the top of this page indicates when the policy was last revised.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: help@improveu.net
- Phone: (559) 900-9326
- Mail: ImproveU LLC, Fresno, California
For more information about how we handle your personal information, please see our Privacy Policy.